Client Reviews

What a team! From the beginning of this process we felt secure in knowing we were in the best hands. Rachel and Dave are professional, consistent and so knowledgable. They are both very intuitive and take the time to really get to know their clients and exactly what they are looking for. We always felt that our needs were beyond met and that our very best interests were at the top of mind. We hope to live in our new home for many years, but secretly we can’t wait to work with these two again.

Scott and Lisa, Kitchener

Working with Rachel Paquette was great. We interviewed several real estate agents (all referred from trusted friends, all highly recommended and accomplished) – a very dynamic and challenging time for the house resale market in KW. Rachel differentiated herself with a defined timeline to prepare for our house for the market, firm feedback on what needed to be done for de-cluttering, and active “roll-up-the-sleeves” work to stage our house including removing and re-positioning our furniture, adding accents and paintings. As the market seemed to shift during our showing window with greater competition, Rachel adjusted strategy to generate more traffic through the house and more buying agent attention. The result: Sale price significantly over our list price and very favourable comparatives against other similar and upgraded properties in our area. This was our fourth house sale and we can honestly say that Rachel put forth more effort than the other selling agents combined. Rachel went above and beyond and we highly recommend her.

Steve and Colleen Ono, Waterloo

Rachel has sold multiple properties for my family. Her professionalism, negotiation skills and sensitivity to client needs are beyond compare. I have seen her work clients ranging from excitedly looking to purchase to being apprehensive about making a life change. In all circumstances, Rachel was able to support her clients and left them feeling respected and satisfied. I recommend her to anyone who is looking to buy or sell in the KW region.

Andrea, Toronto

Rachel is the best agent ever and she makes house hunting fun! She’s also an amazing fundraiser for causes she believes in. Rachel helped me sell my home and find the perfect downsize home for us. Rachel knows her stuff, knows the areas, and knows a lot of the other agents, which really helps when you are negotiating a deal. Her team is fantastic from her home stager to her list of home inspectors – she had a contact that she could recommend when asked. I am extremely happy with the way Rachel handled both the sale and purchase of my homes. I highly recommend her and will work with her again – if I ever move again!

Sandra, Kitchener

Working with Rachel has always been comfortable and worry free. Her knowledge of the City and current market trends combined with putting your best interest first always results in a worry-free investment. I have loved working with Rachel and as a result now have family and close friends who have worked with her as well!

Erin, Kitchener

Being new home buyers, buying a home can be super stressful as there is so much to learn. Rachel made this experience so simple and easy for us, guiding us through every step and ensuring we were involved in all aspects of the process. She also fought for us, saved us money and has a great personality! Best real estate agent out there, and highly recommended.

Sean & Diana, Kitchener

Deciding to work with Rachel as our agent was the best decision we made. She is extremely hard working, professional and very efficient. Rachel has such a genuine personality and her customer service is impeccable. Through the sale and purchase of four homes, Rachel has exceeded our expectations every time. I would highly recommend her to anyone who is considering a transition to a new home!

Lisa, Waterloo

Working with Rach is always stress free and comfortable. She has been my realtor more than once and each time it was a breeze. She’s super informed about the market and always goes the extra mile to ensure you know everything about the properties you are looking at and even the details beyond that.

Melissa, Kitchener

Just a few years ago we had the pleasure of buying a home with Rachel. Since then, we had looked forward to working with her again. But we didn’t expect it would be so soon! We had considered selling our home from time to time and would check to see what homes were available. We had been watching nearby homes selling for higher and higher prices. That’s when we called Rachel. Rachel confirmed what we had been seeing in the market and gave us an estimate on what we might expect for our home. She explained what was happening in the market, where homes were selling and what buyers were looking for. It was time to sell! We worked with Rachel to find a new home and then it was on to selling our house. She helped us prepare our house from staging, to lighting, to furniture placement and from small details to big picture items. The works. She was incredible. Rachel was with us every step of the way. The photography of our home was amazing. The listing was perfect. We had many people come for showings and successful open houses. The marketing and presentation of our house was impeccable. With Rachel’s help we sold our home, purchased a new home, and we couldn’t be happier. We’re so thankful to have Rachel represent us. We have great respect and confidence in Rachel. We know she’ll work hard for you and we cannot recommend her enough.

Joe & Michelle, Waterloo

Choosing Rachel was an extremely easy decision. She came highly recommended through a small network of friends who had not just used her once, but multiple times. Rachel made my home search exceptionally easy, always taking into account my wants and needs with regards to my new home. Her perseverance to find exactly what I was looking for never failed. She refused to let me give up on my search, and in the end snuck in and scooped my dream home for me before the sign was even on the lawn! Working with Rachel was a stress free experience. She really walks through the entire process with you from beginning to end, never leaving your side. I never expected my home search to be so incredibly entertaining, every visit, every conversation filled with at least one bout of “belly laughing”.. this girl never fails! Thanks Rach!

Erin, Kitchener

We had an estate house to sell which was a complicated deal. Rachel helped us navigate the staging and gave us solid advice on improvements that would help us yield the most returns in the sell. She organized 10 agents to view the house in the first day of listing. With this networking, the house sold on the day of offers, and closed without issue. Keep up the great work Rachel!

David, Toronto

I first met Rachel on-line – no, it wasn’t what you are thinking! I lived in Alberta and my husband and I were planning our retirement back home to Ontario, and I was researching homes on the Remax website daily. Rachel responded to my request about a house of interest and that’s how it all began.

I made a trip to Kitchener about five months ago to visit my daughter and contacted Rachel about a property I wanted to see. That one wasn’t it, so I continued into Toronto to visit my dad. I had just arrived, and Rachel called me back to Waterloo to look at a new listing for a bungalow in a good location, suitable to retirement. I drove back, had a viewing and the deal was done in less than 24 hours, effortlessly.

I say, effortlessly, because Rachel made it happen that way. She listened to what we were looking for as a couple looking at retirement and the lifestyle that comes with it, and she was right on with the house we purchased. I appreciated not being shown houses that were clearly not suitable or that were not in the preferred price range – did not happen with Rachel. Because Rachel had helped her parents relocate from B.C. to Ontario as a retired couple, I think she had an excellent idea of what we wanted.

Now came time to move. Before we arrived in Ontario and after possession, there was some work to be done in the house in our absence. Plan was my daughter would oversee it before her baby was to be born after our arrival. Well, always have a Plan B. Our granddaughter was born on our possession day and now we had to scramble to make things happen. The work got done and it was thanks to Rachel for the many arrangements she made – over and above the job requirements! She responded to my emails and calls immediately, and became our “godsend.”

In summary, Rachel did an excellent job as a realtor. She understood our needs, was honest in her opinion of properties I had questions about, made the transaction go quickly and effortlessly when the buying decision was made, was always available, and didn’t let us down in the end when Plan B had to be executed. We are happy in our home and it’s a property that well suits our needs.
Best of all, Rachel does not sell and then abandon you. She is still my go-to person for “where-to-go-for-what”, which is important when you are new to a city. I would recommend Rachel to anyone looking for their special home.

Judy, Waterloo

Rachel is a great agent to have when selling your home. At the start of the process she warned us that it would be a stressful time for us but it would all be worth it in the end. She suggested that we hire a stager for our home to sell it faster. We took her advice and sold our home in a week at a price we were happy with! She recommended properties that fit what we were looking for, and offered her input on things we hadn’t even thought of. We were able to find the perfect home that had everything we were looking for on the very first day she took us out looking at listings. She was able to negotiate the closing dates we wanted, and spent a lot amount of time negotiating and going to bat for us. We would recommend Rachel to anyone who is selling their home. She is a great person, always available, reliable and always answered our questions. Thank you Rachel from the Stuart family!

Lisa, Waterloo

If you’re thinking of buying or selling a house, call Rachel. We’ve had such a wonderful experience working with Rachel and we can’t recommend her enough.

Rachel was terrific in locating homes for our consideration. We reviewed them with her, visited many, and ultimately found our new home. During this entire process Rachel was patient, comforting, and so helpful. She was very thorough and genuinely wanted to find the exact right house for us. We never felt rushed or pressured.

After we purchased our home, we were a little sad as our adventure with Rachel was over. We look forward to working with Rachel again on our next dream home.

Thank you for all of your help Rachel – you’ve help make a dream come true for us.

Joe + Michelle, Waterloo

Hi Rachel. Thanks again for the awesome work from start to finish on the selling of my condo. Not only did we get it on the market quick you were able to get top dollar and sell it fast. All the best and thanks again.

Stuart Conner, Waterloo

As first time home buyers, Rachel did a great job guiding us through the process. She always responded to our questions quickly, was aggressive in negotiating a good deal for us, and even met with us on a Sunday morning to finalize our offer. Thanks Rachel for helping us find our home!

Sean and Kaity

… I’m sitting in our new living room with my feet up on the coffee table, the kids are watching hockey, doing homework and chatting with friends. I can’t ignore the overwhelming feeling that this is home and I can’t help but think that perhaps the greatest thing to happen besides finding the perfect home for our family was finding you to help us make it a reality. The prospect of selling our home and moving our family was daunting before we began and then there you were, always smiling, always confident and always reassuring. I can absolutely say that you kept me sane and that Mike and I would never move again without you! Thank you for a job well done and for surviving our family craziness!

Michelle Luelo, Kitchener

Hi Rachel, Hope all is well with you and the family. Thanks for keeping us all informed about the real estate market…always interested in what is going on. We are all doing well…still loving the home and enjoying life in uptown. I still remember the movers dropping the last piece of furniture, sitting on our couch and feeling happy and at home… Over a year later, we still feel happy in our home : )

Peggy, Waterloo

Good morning Rachel,
I just wanted to thank you again for all the hard work that you did for us! The kids noticed the “sold” sign on the sign outside and yelled with joy.
Closure for us all!! Have a great day!

Melanie and Jeff Eastwood, Waterloo

Rachel – thank you so much for putting up with a “newbie”! Your patience and sense of humour helped make this potentially stressful experience a lot of fun and very exciting! I know it was pretty difficult getting me to look at places because of my crazy work travel schedule…but you made it work and I can’t wait to move into my first home next week! Thank you again for all your help.

Kelly, Kitchener...but moving back to Waterloo

Rachel, Thank you for your professional service in the purchasing of our new home!
We very much appreciate your dedication and time delivering our offer in such a successful manner.
We are really happy, thank you.

Pearl and Peter, Waterloo

Rachel is a highly professional real estate agent. Her dedication and efficiency really amazed me. I will definitely recommend her to my friends and relatives. It was a pleasure to have her as my real estate agent.

Jenny and Helen, Waterloo

Rachel made the house buying process a complete joy. Her commitment and professionalism to find us what we were looking for was outstanding. We absolutely would recommend Rachel to anyone looking to find their new home. She was awesome!

Bev & Shawn, Waterloo

When we needed to move to Waterloo from out of province, Rachel helped us find exactly what we were looking for! She made the buying process seamless despite the distance, was able to respond within minutes to any question, set aside weekend viewing times, and turned around offer documents within an hour at the late hours of the night. We feel she really went beyond the expectations of a good agent!

Heather and Adrian, Edmonton

Thank you Rachel! We were new to the area and first time home buyers. We found Rachel by pure luck when we inquired about one of her listings. She was immediately attentitive and interested in our needs. Rachel showed us every place we could want to see, always remembering our criteria and priorities. She took great care in listening to our feed back and gave honest and knowledgeable advice regarding the market. When it came down to purchasing and closing, Rachel’s skills were supreme. In the end Rachel relocated our parents and sibling (who have moved several times). We all enjoyed the same great experience with Rachel. I would not recommend any other realtor-you’d be wasting your time.

Sharon and Dave, Kitchener

We were introduced to Rachel by my daughter and were pleased with her honesty and candidness from the start. She did an amazing job of finding a place and selling our place. She was great at dealing with our questions and expectations and disappointments. Wonderful working with you “Rachelle”.

Marg & George Stec, Waterloo

I am very happy with the house Rachel Paquette helped me to find. I went to see one of the houses she was selling and it wasn’t for me. I went looking at houses with her only one day. Found my wonderful home that day. Thank you Rachel.

Denise Bilodeau, Cambridge

Rachel is so very easy to work with- pure pleasure! She’s organized, hard working (staging guidance, very best photographer for a virtual tour, detailed rate analysis), and what a hard nosed negotiator. This is my second time buying AND selling with Rach and she has made both times worry and work free. She is worth every penny of the commission!

Marian Marshall, Waterloo

What can we say about Rachel? Hard working, thorough, understanding, easy to get along with, quick to respond and just an outright joy to have as a representative selling our home. We live in an adult living community, and would need a specific buyer. We did not figure we would sell very quickly but were listed for only 2 months. She gave us a written report during all our open houses to tell us who came through our home and what their comments were. This was invaluable information for future open houses. We are absolutely thrilled with the job that Rachel did for us on the sale of our home.

Kelly and Dennis Walter. New Hamburg

I recommend Rachel Paquette without reservation. Rachel listed my home when I decided to downsize – through her considerable efforts, I received a firm offer within one week!! During the selling process, she gave me soundly researched information about the local buyer/seller markets and provided me with invaluable support and guidance with pricing and preparing my home for viewing. Rachel proved herself to be the consummate real estate professional -honest, knowledgeable and supremely qualified – she looked out for my best interests throughout the process. Moreover, Rachel has a winning personality which made it a distinct pleasure to work with her. I will certainly call upon her again when the situation arises.

Anne Harris, Waterloo

I would highly recommend Rachel Paquette. I work in commercial real estate and have a strong understanding of what it takes to ensure that you achieve a purchase that meets your needs at the right price. Rachel goes above and beyond in taking the time to do the market research to ensure that you get what you want. She ensures that you are extremely well informed and most certainly found me a beautiful home that matched the features that were most important to me. She is highly available, which was very important to me given my work schedule. In addition, she is a very strong negotiator and has an intuitive sense of value. I would be happy to act as a reference for her strengths anytime.

Sheri, Kitchener

Hiring Rachel to sell our first home turned what could have been a very stressful time into a relaxed and easy process. We couldn’t have been happier with her dedication and hard work. She was built for this career. Her sense of humour and great personality make her very easy to work with. She answered all of our questions quickly (we had a lot of questions) and always gave us great advice. When it came to negotiations she really fought for us and got us close to asking. Rachel sold our house in 3 weeks. I have and will continue to recommend her to anyone I know.
Thanks again Rachel

Ange and Mark McNamara, Kitchener

Choosing Rachel as our real state agent is our best decision we made for home purchasing!

She not only showed plenty of houses for us to choose but also considered our needs very carefully, and she always tried to provide us as much information of the house as possible, the pros and cons of the housing for our consideration instead of just pushing for a sell. To us, we feel her more like a friend to help us to choose a home instead of a agent.

As new immigrants to Canada, we are not familiar with the whole real state market in Waterloo, we don’t have home inspector, we don’t have lawyers and brokers for financial at the beginning. But with the help from Rachel, we got everything and very satisfied with her recommendation!

In the end, I would like to thank Rachel for all the helps and recommend to anyone who has the plan to buy their own home!!!

Yijia and Wei, Waterloo

Having my family home on the market was tough for me…
Rachel’s support through her positive attitude, patience and sense of humor helped me through. She never left me hanging, she was 100% on board from start to SOLD!! I so appreciated her help getting my home ready to sell. Her great communication along the way was comforting. Rachel is dedicated and reliable..the kind of person you want working on your team! I look forward to working with Rachel again real soon. Thank you so much!

Jenny Couto

My boyfriend and I started looking for a house around the beginning of July with Rachel. We were pretty set on what we wanted and are a little picky. Rachel was so awesome. She took us to a ton of houses, I thought we would never find the perfect one. Until one morning a couple weeks into looking, we got a call from Rachel and she said she found us the perfect house. The minute we walked in we knew we wanted it. Rachel was so patient with us and really walked us through step by step to make sure we understood everything as it was our first house purchase. I highly recommend Rachel! We love our house!

Lindsay and Chad, Waterloo

Rachel really understood the pitfalls we needed to watch for as new home buyers. She steered us away from the bad neighbourhoods and houses, and found us a much better home than we thought we could get in our price range, in a really nice area too! She also helped us negotiate effectively with the seller, which we had been a bit nervous about. Thank you Rachel!

Joseph & Alice, Cambridge

As a first time home buyer I was very lucky to have Rachel as my agent. She knew exactly what I wanted and found me a home in 1 day … pretty amazing! Thanks for all your help Rachel!

Courtney, Kitchener

Rachel is one of the most genuine people I have ever met. We used her services to downsize our home. She helped us purchase and sell our home in less than 5 days. The first offer on our house was a little low. Rachel recommended that we sign back at almost full price. With her experience she knew the house was definitely worth it and priced right. They came back accepting the offer the next morning. We were so happy we took Rachel’s advice. Rachel is spunky, has a great sense of humour, reliable, flexible, intelligent, knows her stuff and so much more. We would definitely recommend her to anyone.

Tim & Angela Furlong, Kitchener

When I decided to buy my first home, I spent several weeks pursuing the perfect real estate agent to represent me. As soon as I met Rachel, I knew my search was over.
She was very knowledgeable and thorough, ensuring that she kept me closely involved during each stage of the purchase. Her customer service was outstanding and will not soon be forgotten. Rachel is genuine, hardworking and personable. I will certainly recommend her to friends and family in the future!

Lisa Bauman, Kitchener

Rachel was wonderful to work with. As a first time home buyer, she answered all of my questions and she walked me through the process step by step. Everything ran smoothly and I always felt like I could count on Rachel for anything I needed. It always seemed like she was on my side and working to get the best for me. I highly recommend her!!

Melissa Patterson, Kitchener

We’ve worked with Rachel to look at multiple properties in Waterloo. She’s attentive, knowledgeable and responsive. Her commitment to service, along with her great personality, make her someone that you must contact, if you’re interested in buying or selling!

Brian, Waterloo

Rachel was referred by another realtor at REMAX, who was earlier referred by a friend of mine. I was a little uncertain ‘coz none of families/friends used to work with her. So I went on Internet..The very many great reviews of Rachel certainly ensured my peace of mind. Throughout the whole process working with Rachel, her integrity, knowledge, work ethics, professionalism as well as her always positive attitude and great sense of humour made the journey stress-free and joyful! To me, she is super accessible through email/phone (like 24/7). And I am very glad that she advised me to use staging because I believe it was eventually well worth it. Without a doubt, I would recommend Rachel to anyone I know looking for a realtor at KW area.

Leo, Waterloo

Hi Rach
Thank you for all your hard work during these last few months. I couldn’t see the end sometimes but you were always there with your confidence in us. You’re the best!

Louann and Jay, Waterloo‎

Rachel has a great mix of professionalism and humour that endeared her to us quickly. During our initial meeting she offered up a fact based presentation that hit on comparable house prices, marketing ideals, staging advice and house sale timelines within the town of Baden.

During the selling process Rachel’s willingness to answer any and all of our questions was greatly appreciated. She was quick to act on new developments, updated us instantly after our Open House and showings plus she penned a weekly overview to help us manage perspective.

In the end, Rachel sold our house for 99% of asking price, hit our 5 month advance closing date and blew away the average sell time for houses in our category.

We will be recommending Rachel to anyone we know looking for a realtor partner.

The Reiner's

Rachel is the best!!!

•House on MLS Wednesday
•8 viewings that day.
•Offer Wednesday night. (Very late Wednesday night but still got the update!!)
•Offer signed Thursday Morning.
•Conditions waived within a week.
•SOLD SIGN UP IN LESS THAN A WEEK AND A HALF. (Without the conditions would have been sold in less than 48 hours of being on the market)

I repeat Rachel is the best.

Mike and Erin, Waterloo

When my fiancé and I were looking to buy a new home I didn’t consider anyone else. Rachel did an amazing job helping me sell and buy my previous home so she was our obvious first choice. She quickly realized we wouldn’t find what we were looking for in a resale home and took us to some local builders. Once we found our forever home and signed the paperwork, she worked with us to put our houses on the market by pricing them competitively, offering suggestions and implementing staging ideas and keeping us up to date about all showings and potential buyers. Rachel doesn’t fool around and is an excellent representative for any home buyer or seller. She is up front with her clients and is respectful of their privacy. She will work to get you the best price for the home you are buying or selling. I am confident Rachel is the best woman for the job and will continue to recommend her to people looking for a realtor. Thanks again Rach!

Roberta and Mark, Kitchener

Choosing Rachel to be our agent was a great decision. She took all of our ‘look fors’ and was able to show us many houses for consideration. We never once felt pressured or rushed into making a decision. She was able to adjust easily as we made changes to what we were looking for and never made us feel like our questions or concerns were silly. When it came time to sell our current home, Rachel was very knowledgeable about property values and the current real estate market. She brought in a stager to make our home look fantastic and was able to create a lot of interest in our property. Rachel sold our house in a reasonable amount of time for a price that we are very happy with.
We cannot recommend her services enough. Working with her was truly a pleasure.

Rolland and Sarah. Waterloo

Rachel is a first rate real estate agent! I appreciated all of her knowledge and help getting my home ready to sell, discussing my mortgage options, and walking me through the process when purchasing my brand new home. Rachel has been with me every step of the way! I would recommend her to all of my friends and family without hesitation. Thank you Rachel!

Roberta Manley, Kitchener

Rachel was very great to work with, we sold our house in a week and 1/2. In that week and 1/2 we had two open houses and lots of people come through. She got us more than we wanted! I would highly recommend Rachel, great personality and great heart!

Jamie and Steve Binkle, Guelph

We hired Rachel to help us sell and purchase a few of our homes in the past. She knows her stuff. Our last house had a quick two day sale which was virtually stress free. We sometimes consider moving just so we can work with her again!

Ange, Waterloo

Just a few years ago we had the pleasure of buying a home with Rachel. Since then, we had looked forward to working with her again. But we didn’t expect it would be so soon! We had considered selling our home from time to time and would check to see what homes were available. We had been watching nearby homes selling for higher and higher prices. That’s when we called Rachel. Rachel confirmed what we had been seeing in the market and gave us an estimate on what we might expect for our home. She explained what was happening in the market, where homes were selling and what buyers were looking for. It was time to sell! We worked with Rachel to find a new home and then it was on to selling our house. She helped us prepare our house from staging, to lighting, to furniture placement and from small details to big picture items. The works. She was incredible. Rachel was with us every step of the way. The photography of our home was amazing. The listing was perfect. We had many people come for showings and successful open houses. The marketing and presentation of our house was impeccable. With Rachel’s help we sold our home, purchased a new home, and we couldn’t be happier. We’re so thankful to have Rachel represent us. We have great respect and confidence in Rachel. We know she’ll work hard for you and we cannot recommend her enough.

Thank you soooooo much Rachel for all your hard work and dedication in finding our house. I highly recommend to anyone out there looking to buy a house, call Rachel Paquette and NOBODY else,she is the greatest bar none. Thanx again Rachel.

Brad and Elva, Waterloo

I had known Rachel for a few years already, so when I was going to look for a house I gave her a call.  She got right to work and punched in all the data I gave her and immediately had a list of potential houses to go through. She took me to each home and was very helpful and patient while I looked. She helped me put together an offer and recommended a good mortgage broker and a few different home inspectors. Rachel was a tremendous help all the way through the process and also reminded me about little things I had forgotten since I last owned a home. Thank you sooo much for all your help and I highly recommend Rachel to anyone that is looking for a great agent to represent them. Thanks Rach !!!!!!!!

Paul Cloes, Waterloo